Terms of Service

These Terms of Service (the “Terms”) form an agreement between you and Asrar Studio SARL, a Société à responsabilité limitée (SARL) registered under RC Casablanca 000000 (placeholder), with its registered office at 00 Boulevard Placeholder, Floor 4, 20000 Casablanca, Morocco (“Asrar”, “we”). They govern access to and use of Veille, the web application at https://veille.asrar.software, its emails, exports and related services (together, the “Service”).

In short. Veille reads official texts for you, summarises them citing every passage, proposes the clients they concern and prepares your regulatory watch reports and registers. It does not give legal advice: every applicability decision is made and approved by a consultant of your firm, and nothing is sent to a client without that approval. You keep ownership of your content and your clients’ content. This summary does not replace the Terms below.

1. Acceptance

1.1. By creating an account, ticking the acceptance box at sign-up, accepting an invitation to a firm or using the Service, you accept these Terms, the Privacy Policy and the Acceptable Use & Content Policy. We keep evidence of that acceptance: date and time, document versions, the exact wording shown, the display language, IP address and browser information.

1.2. If you use the Service on behalf of a consulting firm or another organisation, you confirm that you are authorised to bind it; “you” then means that organisation.

1.3. You must be of legal age and able to enter into a contract. The Service is intended for professional use.

2. Definitions

• Firm — the workspace of a consulting firm (or an independent consultant): its members, clients, watched sources, rules, reports and plan.
• Member — a person with a role in a Firm: owner, admin, consultant, junior consultant or viewer.
• Client — a company followed by the Firm, with its sites and its profile of facts.
• Text — a legal text collected from an official source or uploaded by a Member (law, dahir, decree, order, circular, decision, standard reference…).
• Match — the Service’s assessment of whether a Text applies to a Client or a site, with its justification and confidence level.
• Deliverables — regulatory watch reports, registers of applicable texts, exports and emails sent to the Clients’ recipients.
• Firm Content — everything Members enter or upload (profiles, facts, sites, imported registers, notes, justifications, edits to summaries, attachments) and the Deliverables generated for the Firm.

3. Your account

3.1. You provide accurate information and keep it up to date. Some features — in particular sending Deliverables and inviting colleagues — require a confirmed email address.

3.2. You keep your credentials confidential and tell us promptly at security@asrar.example of any unauthorised access. You are responsible for activity under your account, except where it results from our failure to meet our security obligations.

3.3. You can sign in with a password, a sign-in link sent by email or an identity provider (Google) when enabled. That provider’s terms then apply to the sign-in.

4. Firms, roles and clients

4.1. The person who creates a Firm is its owner. The owner manages the plan and can delete the Firm; admins manage members, the Firm’s branding and sources; consultants approve matches and send Deliverables; junior consultants prepare the review; viewers read.

4.2. The Firm decides which Clients it follows and what information it enters about them. It warrants that it has the right to process that information and, where required, that it has informed its Clients and their contacts in accordance with applicable law.

4.3. Each Firm is isolated from the others: a Member only accesses the data of the Firms they belong to.

5. Decision support — no legal advice

5.1. Veille is a decision-support tool for QSE professionals. It does not provide legal advice and does not replace reading the official texts or the consultant’s professional judgement.

5.2. Summaries, extracted obligations, classifications, matches, confidence levels, fact questions and draft Deliverables are proposals. Each summary cites the passages of the text it comes from; each match sets out its justification. Errors, omissions or debatable interpretations remain possible, in particular for scanned (OCR) texts or texts written in Arabic.

5.3. Applicability decisions are made and approved by a consultant of the Firm. The Service only adds a text to a Client’s register, records an exemption or includes an item in a report after the approval of an authorised Member; it sends no Deliverable without that approval. The Firm alone is responsible for the Deliverables it gives its Clients and the advice it gives them.

5.4. Source coverage is shown in the Service and in every report. An official source may be unavailable, changed or incomplete; when we cannot check it, the Service says so. Only official publications are authoritative.

6. Your content

6.1. You keep all rights in Firm Content. You grant us a non-exclusive, worldwide licence, limited to the term of the agreement, to host, reproduce, process and display that content solely to provide, secure and improve the Service for you.

6.2. We do not use Firm Content to train artificial-intelligence models and do not share it with other Firms. Corrections made by your Firm may be used to improve proposals for your Firm only (learned rules, examples).

6.3. Collected official texts are public documents; we keep their source address and retrieval date. Paid standards (for example IMANOR or AFNOR) are not reproduced: only their public titles and abstracts may appear.

6.4. You agree to comply with the Acceptable Use & Content Policy.

7. Artificial intelligence

7.1. The Service works with a deterministic built-in engine and, when enabled, with an AI model provider described in the AI Policy and the list of subprocessors.

7.2. AI-generated content is labelled as such, cited and subject to the consultant’s review in accordance with section 5.

8. Plans, prices and billing

8.1. The Service is offered in two plans: Solo (MAD 990 per month, one user, up to 10 client profiles, Moroccan sources, manual sending) and Cabinet (MAD 2,490 per month, unlimited users, 25 client profiles included then MAD 60 per additional client profile per month, France and European Union sources, junior / senior workflow, learned rules, scheduled sending, white-label). Details are on the pricing page and in the app.

8.2. Prices exclude taxes and are payable monthly in advance. A plan change takes effect immediately and is prorated. We may change our prices with 30 days’ notice; the change applies from the next period.

8.3. In the demonstration environment, billing is simulated: no real payment is collected.

9. Availability and support

We strive to keep the Service available and secure, without guaranteeing uninterrupted availability. Maintenance is scheduled outside Casablanca business hours whenever possible. Support is provided by email at support@asrar.example; the Cabinet plan receives priority handling and an onboarding session.

10. Retention, export and termination

10.1. Registers, reports, matches and approval logs are kept for 2 years (Solo) or 7 years (Cabinet) after their creation, or until the Firm is deleted if earlier. An archived Client remains readable (read-only) for that period.

10.2. You can export your registers and reports at any time (PDF, Word, Excel). You can terminate at any time; termination takes effect at the end of the paid period. After a Firm is deleted, its data is erased within the periods set out in the Privacy Policy.

10.3. We may suspend or terminate an account in case of a serious breach of these Terms, in particular of the Acceptable Use Policy, after informing you where possible.

11. Personal data

The processing of personal data is described in the Privacy Policy. For the personal data the Firm processes about its Clients and their contacts, the Firm acts as controller and Asrar as processor, under the Data Processing Agreement, which forms part of these Terms.

12. Intellectual property

The Service, its software, document templates, brand and design belong to Asrar or its licensors. Subject to compliance with these Terms, we grant you a personal, non-exclusive, non-transferable right to use the Service for the duration of your subscription. On the Cabinet plan, white-label lets you remove the Veille brand from your Deliverables.

13. Liability

13.1. Given section 5, Asrar is not liable for applicability decisions, advice or Deliverables approved by the Firm, nor for the consequences of a Client’s regulatory non-compliance.

13.2. To the extent permitted by law, our total liability under the agreement is limited to the amounts paid by the Firm in the twelve months preceding the event giving rise to the claim, and we are not liable for indirect damage (loss of revenue, customers or data not exported).

13.3. Nothing in these Terms limits liability that cannot be limited by law, in particular for gross negligence or wilful misconduct.

14. Changes

We may change these Terms. Any material change is announced at least 30 days in advance in the app and by email; when a new version requires your acceptance, it is presented to you at your next sign-in. All versions remain available in the version history.

15. Governing law and disputes

These Terms are governed by the laws of Morocco. In case of dispute, the parties first seek an amicable solution; failing that, the competent courts of Casablanca, Morocco have jurisdiction.

16. Contact

Asrar Studio SARL — 00 Boulevard Placeholder, Floor 4, 20000 Casablanca, Morocco — legal@asrar.example.

In case of discrepancy between this English version and the French version, the French version prevails.